We’re the best people to call if you need a heat pump service in Wellington or Auckland. We have years of experience and the expertise to fix any issue with your heat pump, no matter the brand. There are all sorts of signs that indicate your heat pump needs to be looked at and serviced by us, and excessive and odd noises, and even strange odours, are just two of them.
When a heat pump system is working as it should, then it will operate almost silently. This is particularly true of the modern heat pumps we install, with their whisper-quiet technology. Every heat pump unit will obviously make familiar noises as it cycles and these shouldn’t alarm you. You accept them as part and parcel of what your heat pump does as it heats or cools your home. But there might be times when unfamiliar noises start coming from the unit, and that’s when you know you have a problem on your hands. For example, the fan might not be working properly, or one of the internal components might have worked itself loose over the years, or part of the mechanism has become clogged with dirt. These simple issues are well known to us and are easily dealt with. However, the noise could be even stranger i.e. grinding, grating, rattling, buzzing, ticking, or screeching. These noises are alarming and might indicate a far more serious problem that will involve a major repair or the need for a new heat pump altogether!
The same principle applies if your unit is emitting unusual odours that you haven’t noticed before. This is a sure sign that all isn’t well with your heat pump and you’ll need us to check it out. These unpleasant odours can mean that the heat pump’s insulation is damaged, or the ductwork has become mouldy. When dirt, mould or mildew builds up in your heat pump unit, it will circulate contaminated air through your home and cause health issues for your family e.g it could aggravate asthma and other respiratory conditions. So when you notice those strange smells, don’t ignore them. Like those weird noises that heat pumps sometimes make, they’re telltale signs that something isn’t quite right and our expert service is urgently required. Get in touch and we’ll be there straight away.