When it comes to heat pumps, there are plenty of providers out there. Some are small outfits operating locally. Others are big box retailers that treat installs like a numbers game. We’re neither. We’re a specialist HVAC company built on solid engineering, technical expertise, and a commitment to doing things right.
We know how important it is to get your heating sorted properly. Whether you’re building, upgrading, or replacing an outdated system, you want efficiency, reliability, and proper advice. That’s what we deliver.
We Don’t Just Install – We Engineer
Every home and commercial space is different. A cookie-cutter solution doesn’t cut it. Our process starts with assessing your space and understanding how it’s used. We don’t just take square metre measurements and plug them into a calculator. We look at insulation, sun exposure, air flow, and usage patterns.
Then we design a system that works for you. It might be a single high-wall unit, a multi-split system, or a fully ducted setup. Whatever the recommendation, it’s based on performance, efficiency, and longevity, not on what’s easiest for us to install.
And we’re not here to push one brand. We work with a wide range of leading heat pump manufacturers, including Daikin, Mitsubishi Electric, Panasonic, and Fujitsu. That gives us flexibility to recommend the right product, not just the one we happen to have in stock.
You’ll Get Honest Advice — Not a Sales Pitch
We’re not interested in selling you something you don’t need. If a smaller system will do the job, we’ll tell you. If a more complex setup makes sense long-term, we’ll explain why. You’ll get honest, practical advice based on your needs and your budget.
Our team knows what works in New Zealand homes, especially in places like Auckland where summers are humid and winters can surprise you. We’ll walk you through the pros and cons of different systems, explain the differences in running costs, and help you make an informed decision. No pressure. No jargon.
Energy Efficiency Is Always Part of the Plan
Running a heat pump shouldn’t feel like a financial burden. The systems we recommend are chosen not just for performance, but for how efficiently they run day to day. Energy-efficient heating is no longer a bonus; it’s essential.
We help our clients understand things like inverter technology, zoning, and smart controls. These features can have a real impact on energy use, especially in larger homes or buildings where different rooms are used at different times.
Choosing a heat pump is not just about the upfront cost. It’s about how well it runs in year three, and what it’s doing to your power bill in year five. We take that seriously.
We’re Local, Reliable, and Always Available
We’re based in New Zealand, with teams in Auckland and Wellington. That means we understand local requirements, council compliance, and how different regions need different solutions.
When you work with us, you’re not calling a generic customer service line. You’re dealing with qualified, trained engineers who know your system, your space, and your expectations. We back our installs with warranties and provide ongoing maintenance, so if something ever needs attention, you’re not left chasing subcontractors.
Reliability doesn’t just apply to the product. It applies to us too.
Installations That Respect Your Space
We treat your property with care. Our installation teams arrive on time, work efficiently, and leave things clean and tidy. You won’t be left with packaging to bin or random parts to question.
Before we leave, we take the time to walk you through how your new system works. You’ll know how to use it properly, how to adjust it for the seasons, and how to get the most from its features. And if you ever forget, we’re a phone call away.
It might seem like a small thing, but we know how frustrating it is to be left with tech you don’t understand and no one to ask. We make sure that never happens.
Our Reputation Is Built on Returning Clients
Most of our work comes from repeat customers and referrals. We don’t take that lightly. People come back to us because we follow through, we do what we say we’ll do, and we don’t cut corners.
We’ve worked with homeowners, landlords, business owners and developers. Each has different needs, but the same goal, heating that works and a team that knows what it’s doing. We’ve built our business on meeting that standard every time.
Ready to Talk?
If you’re planning a heat pump installation in NZ, or just want straight answers before committing, talk to us. We’ll give you a proper assessment, practical options, and advice that’s easy to understand. No gimmicks. No unnecessary upgrades. Just a system that works, installed by people who know what they’re doing.
Speak to the team at Fonko and get your heating sorted properly.