24 Sep 2026
The real value of a refrigeration system shows up years after install day.
Yesterday proved that.
During a gas cooler changeout on an EPTA CO2 rack we installed around eight years ago, an issue took down the rack's main controller overnight. With almost any other system on the market in NZ, that would have meant roughly half the store without refrigeration when the doors opened this morning.
Instead, nothing happened. At least, nothing anyone noticed.
When we designed and installed that system, we built in provision for exactly this kind of event: a backup controller running EPTA's patented software, fitted to each rack at manufacture. When the main controller went down, the backup took control of the rack. It ran through a series of diagnostic checks, prioritised the most critical services and fixtures, and brought the store back online without fanfare and without any stock loss.
The owner woke up to no problems. No panicked calls, no scramble to empty fixtures. Just another day of selling groceries.
Meanwhile, our team is calmly organising the equipment and repairs to restore the main controller. Once it's back up, the backup will go quietly back into standby, ready for the next time it's needed.
That's the FONKO + EPTA difference:
- The engineering and backing of EPTA, a global leader in commercial refrigeration.
Local design, installation and maintenance from FONKO.
Natural CO2 refrigeration that's environmentally friendly and energy efficient, technology we're proud to have helped bring to the forefront in New Zealand.
Resilience built in from the start, often protecting owners in ways they never even see.
Looking back at the decision to go with FONKO eight years ago, it seems like a no-brainer, doesn't it?
To our existing customers: you may not have realised it at the time, but choosing this system was probably one of your better investment decisions. It's been quietly working to protect your stock and your business ever since.
To those evaluating upcoming installations or retrofits: when you're comparing tenders, look beyond the price and ask one simple question. Does it do what the FONKO / EPTA system does?
#CommercialRefrigeration #CO2Refrigeration #NaturalRefrigerants #Supermarkets #NewZealand #EPTA #FONKO #Sustainability #Retail